SAUR Saint Martin is launching a listening campaign for users of water and sanitation services to gather information from users and optimize the water service in Saint-Martin.
14 listening agentsSAUR, with badge and letter of accreditation, are deployed in different neighborhoods of the island for four to five months and go out to meet citizens and businesses to learn about the operation of the service of the water in the houses. Administrators are invited to answer the questions of the agents of listening on their own use of the water, that they are connected to the mains water or connected to a tank of recovery of rainwater. People connected to the drinking water system will be asked to submit a water bill to enable the listening agents to complete the sheet used for this study.
This field study conducted by SAUR Saint Martin will allow the new delegate to better understand its customers to better meet its expectations. It will also enable the Saint Martin Water and Sanitation Authority (EEASM) to better identify areas with a connection or supply problem and areas requiring an extension of the existing network.
In the long term, it is for the community, the EEASM and their service provider SAUR Saint-Martin to improve the service of distribution of drinking water in Saint-Martin and to begin the work necessary to dimension the networks.
For all contact: SAUR - ST MARTIN,
5 rue Léopold Mingau
Concordia - Marigot
Tel: 05 90 87 97 03.